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Bantle

Support

Talk to a real person at Bantle.

We're a small team — emails come straight to humans, not a triage queue. We aim to reply within two business days.

General support

support@bantle.in

Account questions, trouble using the app, bug reports, listings and deals.

Product feedback

feedback@bantle.in

Feature requests, what's confusing, what's working, anything you wish Bantle did differently.

Before you email

A surprising number of issues clear up after one of these:

  • Force-quit and reopen the app. Most temporary glitches go away.
  • Switch between Wi-Fi and mobile data, especially when an OTP hasn't arrived. SMS delivery can be carrier-dependent.
  • Update Bantle from the Play Store. Once we go live, we'll push fixes weekly and older versions sometimes hit edge cases.
  • Check the FAQ — about three quarters of support emails turn out to be questions already answered there.

What to include in your email

We can help much faster if you include a few specifics up front:

  • The phone number or email you use to sign in (so we can find your account).
  • Your device — model, Android or iOS version, app version.
  • What you were trying to do, and what happened instead.
  • A screenshot if anything looked unusual.
  • Any error message you saw, copied or photographed.

Press and partnerships

For press inquiries, write to support@bantle.in with the subject line [PRESS]. For partnership or integration ideas, same address with subject [PARTNERSHIP].